How’s this for a good phishing scam? Everything seems legit:
1. From email is “customerservice@utsa.edu”
2. No misspelled words and has decent grammar (however, some punctuation inconsistency)
3. Copyright (c) symbol next to the university name
4. Gmail did not filter it as spam, but left it in my normal inbox
Yes, if I had ever attended that particular university, I might have fallen for it. 
PLEASE NOTE: University of Texas has nothing to do with this email.