Richard Papasian still remembers his first experience with ransomware. As the owner and sole employee of The Guru, an IT services business in Los Angeles, Richard brings over two decades of software, hardware, security, and networking expertise. Even with his extensive background in IT and security, it gave him a jolt seeing the threat in action, “This happened years ago with a new client and while data loss was very minimal, I still have a vivid memory of the shock from having seen something like that for the very first time.”